Payment Policy

Effective Date: February 19, 2025

At Lushcite, we strive to provide a secure and convenient shopping experience. This Payment Policy outlines the terms and conditions related to payments for purchases made on our website. By making a purchase on Lushcite.com, you agree to the following terms:

1. Accepted Payment Methods
We accept the following payment methods for online orders:

  • Major Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments through PayPal
  • Other Payment Methods: We may offer additional secure payment methods as available (such as Apple Pay or Google Pay).

All payment methods are processed through a secure, encrypted gateway to protect your personal and financial information.

2. Payment Authorization
By submitting your payment information, you authorize Lushcite to charge the full amount of your order (including taxes, shipping, and any applicable fees) to your selected payment method.

  • Authorization Hold: Upon placing your order, an authorization hold will be placed on your payment method to confirm the funds are available. Your card will only be charged once your order is shipped, unless otherwise stated for pre-order or backordered items.

3. Billing Information
When placing an order, you must provide accurate billing information. The billing address provided must match the address on file with your payment provider (credit card company or PayPal). This helps prevent fraud and ensures a smooth transaction process.

4. Payment Security
To protect your financial information, Lushcite uses industry-standard encryption protocols (SSL) for all transactions. All payment data, including credit card numbers and billing details, are securely transmitted and stored in compliance with Payment Card Industry Data Security Standards (PCI DSS).

5. Currency
All prices and transactions on Lushcite.com are conducted in United States Dollars (USD). If you are purchasing from outside the U.S., please note that your bank or payment provider may charge additional conversion fees based on your local currency.

6. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email serves as proof of payment and an acknowledgment of your order.

7. Payment Failures
If a payment is declined or fails to process, we will notify you via email and request that you update your payment information. We reserve the right to cancel or delay your order if payment cannot be successfully processed.

8. Sales Tax
Sales tax will be applied to orders based on your shipping address and the applicable tax rate for your location. Sales tax will be automatically calculated and displayed during checkout.

9. Payment Disputes
If you believe that a payment was processed in error or that an unauthorized transaction has occurred, please contact our customer support team immediately at info@lushcite.com. We will work with you to investigate and resolve the issue as quickly as possible.

10. Fraud Prevention
To ensure a safe and secure shopping experience, we may perform additional fraud checks on orders. In some cases, this may include contacting the customer for verification or reviewing order details to ensure the validity of the payment.

11. Contact Us
If you have any questions or concerns about your payment, please don’t hesitate to reach out to our customer service team:

Thank you for shopping with Lushcite. We are committed to providing you with a secure and seamless payment process!